Terms and Conditions


Quotations

The quotation you will receive from Jorge will include all the suggestions, proposed arrangements and reservations etc as well as Jorge's full itinerary tailored to your specific requirements. All costs will be clearly itemised.

Costs and Payments

  • Guiding rates are calculated on an hourly basis. Tours must be paid in CUC, cash-in-hand, after services have been rendered. Alternatively, it is also possible to pre-pay by credit card (in US$) before leaving your country. A deposit may be required.
  • Jorge can offer a very flexible range of guiding styles and options, from a full-time, guide-driver-facilitator service for fully escorted tours (on a 24-hour basis) for a flat fee, down to a straight-forward guided tour charged by the hour when transport is provided by the visitors (or when no transport is required as for the Old Havana Tour for instance).
  • After payment of the deposit, a written customised itinerary will be sent to you for approval. All itineraries are essentially based on your personal interests and requests.
  • When requesting guiding services (either by Jorge or one of his trusted guides) on a 24-hour basis with the inclusion of a rental car, you will receive a comprehensive document listing all quotes clearly as well as all the necessary explanations on how the rental car process operates in Cuba and how to arrange for its payment. In this case, a deposit will be required to cover the car rental costs, the first full tank of fuel and the insurance.

Guiding

Confirmed tours are guaranteed by Jorge and always honoured.

If, for whatever reason, Jorge cannot guide you personally, he will select and manage your personal Guide from independent Tour Guides who are all experienced, knowledgeable and reliable English-speaking College Graduates. All Guides operate under Jorge's instructions, applying his high standards of professionalism and care. All Guides will respect and accommodate your own preferences and choices as set out in your personalised itinerary.


Additional Information

  • Your trip to Cuba will always be customised as Jorge's tours are intended to be customised to suit the personal interests of the travellers.
  • Although Jorge recommends a minimum of duration for any tour or visit, the actual length of any tour is always in the hands of the visitors. For example, Jorge would recommend 5 hours for the Tour of Old Havana and Centro but this can be adjusted to your own preferences, energy and interests.

For futher information, enquiries, help or advice:

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